Policies and FAQ

Cancellations within 30 minutes of departure carry a $150 fee.

All bookings are weather dependent. CK&T reserves the right to reschedule or cancel bookings for safety.

Billable service begins at the time of booking.

Yes, we’re pet friendly.

Petro Canada Dock in Nanaimo Harbour, 541 Kennedy Street. We also pick up at locations around the island.

Maybe! Eagles, seals and sea lions are regulars around Nanaimo, but wildlife is wild. Sightings depend on the season, tides and weather, and are never guaranteed. Tours run and are charged the same whether or not animals show up.